If your water heater is leaking, it is important to take action as soon as possible to prevent potential safety hazards and damage. Here are what you should do:

1. Turn off the power of water heater switch if you are using an electric water heater, and if possible turn off the power at the circuit breaker.

2. Stop the flow of water supply into water heater by turn off the cold water supply valve connected to the water heater, turn off the outgoing hot water supply from water heater if there is outgoing hot water valve installed.

3. Access the leak yourself or call a professional or licensed plumber to assess the situation and make the necessary repairs or replacements. Leaking water heater often requires professional attention to ensure the problem is properly resolved.

4. Call emergency services or relevant authority immediately if you consider the leak is substantial and safety is compromised.

Remember, it is essential to address water heater leaks promptly to avoid safety hazards, property damage and other potential issues in your home.

Household use electric water heater is a high risk Controlled Goods as specified in Consumer Protection (Safety Requirements) Regulations in Singapore. Hence we do not advise non-professional to troubleshoot any water heater problems. It is best to contact a professional or licensed plumber for further assistance.

Reference: https://www.consumerproductsafety.gov.sg/suppliers/cpsr/list-of-controlled-goods/

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Yes of course

Household use electric water heater is a high risk Controlled Goods as specified in Consumer Protection (Safety Requirements) Regulations in Singapore. Hence it is not recommended to install water heater by non-professional or yourself.

In addition, with effect from 1 April 2018, It is an offence for anyone to engage a plumber who is not licensed by PUB to carry out regulated water service and sanitary plumbing works.

It is best to contact a professional or licensed plumber for further assistance.

References:

https://www.pub.gov.sg/Professionals/Requirements/Licensed-Plumbers/Plumbing-Works

https://www.consumerproductsafety.gov.sg/suppliers/cpsr/list-of-controlled-goods/

Determine the best water heater brand in Singapore can depend on various factors, including product quality, parts reliability, user experiences satisfaction, complexity of installation and pricing. There is no one water heater brand or product can fit all the customers needs in Singapore. As a qualified plumber with years of practical onsite experiences, we are able to advise the most suitable water heater which fit customer needs of water heater.

However, there are several brands are commonly recommended and preferred by consumers and professionals in Singapore. Please be reminded that each of them have its own pros and cons, the water heater brand we mentioned below is regardless of ranking:

Rheem: Rheem is a reputable brand known for its consistent durable and reliable water heaters. They offer a variety of options, including electric, gas, and heat pump water heaters, catering to different needs and preferences espcially in private estates such as condominium and landed houses in Singapore.

Joven: Joven is an another popular brand in Singapore well known for their durable water heater tank.

Viessmann: Viessmann is one of the world's leading providers of sustainable water and heating solutions. With over 100 years of German expertise and industry-leading water heaters, Viessmann is gaining the trust of customers in Singapore.

Ariston: Ariston is well known brand in Singapore, offering wide range of water heaters known for its popularity among HDB dwellers in Singapore.